About Us

coal officeThe heart of our successful business is people. For decades, we have been committed to earning your business with honest, dedicated employees and by maintaining the highest degree of professionalism only quality people can provide. Our dedicated employees will work hard for you because we are totally committed to customer service and satisfaction.


History

In 1921, Hungerford was founded by the Hungerford Family. Fair dealings with the people of Richmond, integrity, and quality products and service have been the foundation for our growth and stability for almost 100 years. Good management and competent personnel is your assurance that these two features will constantly be maintained. Friendship and customer satisfaction have meant a great deal to all of us here at Hungerford, and so it will always be in the future.


Friendly Personnel

The service you expect begins with the friendly voices you hear when you call Hungerford. Personal service from our dependable office staff is a guarantee that you will not get the runaround. We're a privately owned family business with people, not machines, who are friendly, courteous and ready to serve.


Safety

Our primary concern at Hungerford is safety. Your heating and air conditioning system will be thoroughly examined for safety. Our drivers and service technicians meet strict safe driving standards. A strict drug policy and a drug free atmosphere are also included in our vitally important safety program.


 

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  • "On Saturday, Dec 7, my oil burner furnace was not working. We called HH&C and scheduled a repair visit for Sun Dec 8. Technician Raven took the job. He called to let us know he was on the way. The arrival was exactly what was scheduled for on Saturday. Raven arrived, and quickly diagnosed the problem, fixed the problem, then did a thorough post-fix check to ensure that the furnace was working correctly, that there were no other problems, and that the house temperature had risen to a comfortable level. He further recommended additional work (non-critical, "Just Think About It" suggestions - most welcomed!). When tallying up the bill, he checked my account for service contract discount and applied them. Raven is a terrific technician: knowledgeable, courteous, conscientious, and a top-drawer asset to HH&C. Please extend our thanks and appreciation for his excellent service."

    Robert B. - VA
  • "Thank you so much for your super-fast response time to get our AC back on track during one of the hottest days of the summer! You guys rock!"

    Gregory S. - VA
  • "Thank you for your continued support and service. We have been beyond pleased with everyone we have worked with at HH & C!"

    Kristin P. - VA
  • "Andy was professional, competent and timely with his every response to our needs, and very courteous at all times to all our requests."

    Michael & Sandra S. - VA
  • "Like your company because you are always on time and responsible. Your staff is very friendly and honest."

    Julio V. - VA
  • "We believe your attention to detail is what makes your company stand out (the finished installation not only works well, it looks good)."

    Nez W. - Bumpass, VA
  • "The inspector said it was one of the best installations he’d seen… no problems, no issues."

    Doug F. - Chamberlyne Farms
  • "Thanks again for your wonderful attention to this project. You and your team certainly made it totally painless."

    Aamer S. - Westover Hills
  • "The quality of the personnel that works for Hungerford is one of the main reasons we continue to use your company."

    Dianne I. - West End
  • "Hungerford has the finest customer service I have ever had from a fuel provider; and I have worked with several over the years. My company switched to Hungerford from a competitor who let us run out 3 times. We are glad to be back with Hungerford."

    Russell H. - Central Va.
  • "[Your team] was extraordinarily helpful when my situation became an emergency. As a matter of fact, I was able to handle the whole process from Myrtle Beach on vacation."

    Andy W. - Mechanicsville
  • "Hungerford's team did an outstanding job...your personal attention throughout the process was greatly appreciated."

    Bill - Bon Air
  • "Since Hungerford installed my new humidifier, my house has never been so comfortable."

    Mike F. Brickshire - New Kent